Now Jade Riviera Cancun offers an ideal solution for any holiday for the whole family or friends. I read multiple reviews on tripadvisor that included Darius the Lithuanian bartender in them but he way exceeded any review. Dear Sir / Madam,Thank you very much for your nice words and for sharing your good experience with us and with all our potential Tripadvisor guests. Popular attractions Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule are located nearby. However the pool was supposed to be for adults only and a quiet zone. Bathroom with separate rain shower, double sink, bidet, luxurious bathroom amenities; … . The beach is really good too, but there are rough waves. Congratulations on your weeding!It is always a great motivation for the entire team to receive such positive compliments like yours and to hear that we have been able satisfy the expectations of our guests. The preferred club benefits were a joke! We are so pleased you found our resort to your liking. We went with a large group who and everyone had an issue with the WIFI staying connected. The Preferred Club lounge includes a private concierge for any assistance, two computers with free internet access, board games for rainy or lazy days and plenty of drinks, sandwiches and snacks available anytime of day. Preferred Club Privileges In addition to the inclusions of Unlimited-Luxury ® , An even higher level of luxury and personal service is available to you in the Preferred Club at Now Sapphire Riviera Cancun. ( Log Out /  There is even an adults only restaurant. Our room wasd an ocean front suite and it was so great the shower was the best. Our new room was not as cold temperature as the other room so after contacting the front desk the AC was fixed quickly! I would go … There's little variance in the resort's classically styled 496 junior suites, save their views and upgraded Preferred Club-level perks. Junior Suite Ocean Front. Discover genuine guest reviews for Now Jade Riviera Cancun Resort & Spa along with the latest prices and availability – book now. https://www.booking.com/reviews/mx/hotel/now-sapphire-riviera-cancun.html Dear Madam,Thank you for taking the time to share your feedback on Tripadvisor following your stay at Now Jade Riviera Cancun. Sleep - A pillow menu, blackout drapes/curtains, turndown service, and … The only thing that could ever possibly be a negative comment was there might be a wait for the specialty restaurants if you go later in the evening. We chose to return to a UVC for the amazing facilities and staff at these resorts. This place is all-inclusive, which means all the drinks and food are free ;) If you're looking for some place to stay over the summer, I'd recommend the Now Jade. For further … The Preferred Club Suites and Preferred Club Governor Suites include a Jacuzzi on the balcony and a separate living room area, which is perfect for a family. The mexican restaurant had the best food. This is my husband and my second time staying at a UVC resort (last year Dreams in Puerto Aventuras). Your review will be shared with management including the operations staff. Thank you especially for the positive score.We are glad to read our property is one of your favorite resorts. The food at this resort was impeccable and the team of individuals working at the site were so hospitable, accommodating and courteous. We went with a large group who and everyone had an issue with the WIFI staying connected. Room was large, balcony very large with ocean view, and awesome outdoor jacuzzi tub included. Looking for an even higher level of luxury at Now Jade Riviera Cancun? Stay at this 4-star beach hotel in Puerto Morelos. Customer service was pretty good. Customer service was pretty good. NowJadeRC, Social Media Coordinator at Now Jade Riviera Cancun, responded to this review. The Preferred Club offers a variety of upgraded amenities and services in addition to the Unlimited-Luxury® privileges that come standard with all of our rooms at the resort. Popular attractions Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule are located nearby. Use of lifestyle photography and video footage is strictly prohibited for broadcast – including television, billboards – digital or print, and in-flight video unless written approval is obtained from the AMResorts Marketing Team. Feast on an array of food from one of the 7 reservation free restaurants and if somehow you aren't relaxed enough by now, take a … Review tags are currently only available for English language reviews. Spectacular oceanfront view. My family went for a birthday and it was probably one of the best birthdays ever! Preferred Club privileges. However the pool was supposed to be for adults only and a quiet zone. Our eConcierge would be happy to assist you with this information. There is a kids pool, along with an adult pool. Change ), You are commenting using your Google account. The adult pool was fun and is where we spent most of our time. When we arrived they gave us the bottom floor in building 9 which wasn't private at all due to it being right next to the adult pool. Also there were 2 young boys and 2 young girls (maybe 15) who came to the pool and started nonstop making out so badly everyone in the pool was looking. You can choose buffet meals or … The fire show at the resort was amazing! The inclusion of the Explorer Kid’s Club for 3-12 along with the Core Zone Teen Club for 13-17 year olds. Servers were very slow and often would forget to get your drinks.More, Dear Sir,Thank you for sharing your comments with us through Tripadvisor about your recent stay at our resort. Now Jade Riviera Cancun Just 12 miles from Cancun International Airport, minutes from the quaint fishing town of Puerto Morelos, is Now Jade Riviera Cancun. The next day the resort moved us with no issues and was very pleased. Entertainment - 32-inch LCD TV, cable channels, and iPod dock. Everyone’s jets were weather damaged and were cracking. Now Jade Riviera Cancun. The preferred lounge was nothing special, with only small snacks and alcohol it was not worth the extra money spent. I love the Preferred Club and all the special pampering that goes along with it. Also the preferred club has a jetted tub on the balcony which was neat. Accommodations at Now Jade Riviera Cancun: Junior Suite Tropical View. This upgrade is a must we loved the lounge and the wait staff there. Club Level - Internet access in the lounge and separate check-in location. We stayed one week in an Ocean Front Preferred Club room. more. bb/mt. NOW Jade - Preferred Club Suite Ocean View - Duration: 1:57. Everyone’s jets were weather damaged and were cracking. We were unable to find a desert that we enjoyed. The staff was more than willing to help on a moments notice. Stay at this 4-star beach hotel in Puerto Morelos. We stayed one week in an Ocean Front Preferred Club room. Relax - In-room massage available. Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. The food was great and the property was well kept... Special thanks to Eddy G. for arranging our Mayan excursion.... special thanks to Juan, David, Daniel, Angel, Manuel, Xmenia and the other outstanding Entertainment crew for keeping me in shape while on vacay. We have two 4 year olds and want to make sure they are able to use the preferred pool? The mexican restaurant had the best food. We stayed in a junior suite and it was more than enough. Stay at this 4-star beach hotel in Puerto Morelos. Juan, David, Daniel, Angel, Manuel, Ximena and Mario will be so glad to read your fabulous comments about their work. If you are staying at Now Sapphire, please contact Olivia Rodriquez at econcierge.nosrc@nowresorts.com. Now Jade Riviera offers a tennis school, and guests enjoy free green fees at a local golf course. That being said there were several loud frat boys and staff would not do anything. So overall we had an amazing vacation with just the amount of sunshine, relaxation, and activity. It is a very clean resort, and has an astonishing lobby! Taxes and fees that are shown are estimates only. Our new room was not as cold temperature as the other room so after contacting the front desk the AC was fixed quickly! Where can I find the information for the preferred ‘upgraded’ mini bar & room service menu. Resort overall was very clean and no problems to note.Dining: Food was very good and had lots of choices for myself being a vegetarian. Check Out the Lizzo Concert Recap from Now Amber Puerto Vallarta! During our stay, we saw lots of under age children and teens go in. The lounge was not secure and anyone could use the preferred benefits and wouldn't be questions (which SEVERAL people did). We upgraded to preferred for our upcoming trip. There are plenty of choices for restaurants for dinner and Capers (Italian food) had some of the best entrees I have ever eater.Bars: Drinks were always strong, creative, and quickly served in all bars. Review of Now Jade Riviera Cancun Reviewed July 30, 2014 We stayed one week in an Ocean Front Preferred Club room. The lounge was not secure and anyone could use the preferred benefits and wouldn't be questions (which SEVERAL people did). Junior Suite Ocean View. ( Log Out /  Whilst you enjoy a well-earned cocktail in any one of the 6 bars décorating the sensational grounds, the kids can be let loose in The Explorer's Club where they will be entertained for hours. However the tub needed to be replaced. Now Jade Riviera Cancun features 550 ultra-comfortable suites, each inspired by the turquoise sea and Cancun’s mesmerizing sunsets. Guests will receive 550 sumptuous, spacious accommodations with 24 hour room and concierge service, flat screen surround sound televisions, daily refreshed premium mini bars in-suite, wireless internet, private terraces, and … Report inappropriate content . Food & Drink - 24-hour room service. Stay at this 4-star beach hotel in Puerto Morelos. Room service (food) took a while to arrive but this food was the better option than dining in dinner. can we upgrade as soon as we get there as our vacation pkg did not have this option. Also the preferred club has a jetted tub on the balcony which was neat. The unlimited mimosas served by Jesus in the morning shift (there until 3) were amazing!!!! They will be so pleased to read your feedback.We are looking forward to your next stay in Now Jade Riviera Cancun.Greetings from sunny Cancun.Olivia RodríguezSocial Media CoordinatorNow Jade Riviera Cancuninfo.nojrc@nowresorts.com. There's a theater indoors too. Expect traditional furniture, private outdoor space, marble floors, and coffeemakers. It was very difficult to get a chair with people being so inconsiderate and rude. Bathrooms include a spa bath and bathrobes. Customer service was pretty good. We are currently considering Now Jade for an upcoming vacation. Preferred Club guests are treated to additional amenities including a personalized check-in and check-out with concierge service, access to the private lounge and adults only pool, upgraded luxury bath amenities, upgraded mini-bar and room … The hotel's location in low-key Puerto Morelos helps, while its chic spa and unique decor distinguish the resort from its competitors in nearby Cancun. Watersports facilities include kayaking, snorkelling and a PADI scuba diving centre. Our room included a walk in shower, soaking Jacuzzi tub, double sinks and all! Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Room service (food) took a while to arrive but this food was the better option than dining in dinner. Darius had delicious drinks in our hand all week and only once did you need to tell him your preferences then everything would be made to your specific tastes. All rooms and suites are non-smoking, use proximity keys and have 24-hour room service. Preferred Club In addition to the inclusions of Unlimited-Luxury®, An even higher level of luxury and personal service is available to you in the Preferred Club at Now Jade Riviera Cancun. Change ), You are commenting using your Facebook account. (after he asked if we would like to start the party) Every night at The Mix was a night to remember. Discover genuine guest reviews for Now Jade Riviera Cancun Resort & Spa along with the latest prices and availability – book now. I heard there were better rooms in the preferred suites but i do not see ever needing more then the room we had. We had an amazing time at this resort. Decorated in bright colours, each spacious suite has a seating area, iPod dock and cable TV. Dear Madam,On behalf of the entire staff of Now Jade Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all others within this destination, to enjoy your recent holidays in Cancun.Thank you for sharing your feedback on Tripadvisor. The Preferred Club Suites and Preferred Club Governor Suites include a Jacuzzi on the balcony and a separate living room area, which is perfect for a family. 33 … Spotlight on the Preferred Club at Now Jade. Another perk of the Preferred Club is the adults-only pool. Would not have booked any other way!! If so what is the cost to do this for the week. Popular attractions Puerto Morelos Town Square and Sanctuary of Hope and Time Capsule are located nearby. The last issue with the pool was people would walk down EARLY in the morning and put a towel or a shirt on chairs and would come back later in the evening. 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